Indicators on Telus technical support You Should Know

Indicators on Telus technical support You Should Know

Blog Article

I have had troubles with The Tech Support for the home World-wide-web too so challenging we expended above an hour working with a concern. I’ve been possessing for months and months.

• I was bounced in between numerous brokers, my phone calls have been disconnected, and I received inconsistent information and facts regarding my agreement and savings.

Indeed I attempted chat and got linked having a Dwell man or woman Nevertheless they instructed me I needed to phone. Undecided just what the representatives within the chat can assist with.

Only style the small print of your respective inquiry within a information and it will be sent to the human agent. Messaging here is asynchronous (non-Dwell), so that you can close the application or go about your working day although the agent performs toward finding you a resolution.

I remaining Rogers to come to Telus since I believed during the assure of higher service and truthful therapy, but this knowledge is everything but.

I might also like to grasp why this was taken off? Appears stupid that we now really have to simply call tech support to try and do something which we didn't want the for previously 

I guess I am just old, but I bear in mind a time when you could potentially connect with a company, speak with a human without having sitting down on maintain for hours, and really get customer service. Many thanks Telus for a great customer expertise.

Unquestionably not the practical experience we would like our customers to obtain. Feel free to deliver us A personal message and we can easily examine our possibilities to obtain this settled for yourself.

The TELUS group acknowledges that our perform spans numerous Territories and Treaty spots and we're grateful for the standard Awareness Keepers and Elders who are with us right now, individuals who have absent in advance of us as well as youth that inspire us.

Telus has tousled on my Monthly bill various moments during the pastfew months.  Not long ago by charging me 3 occasions to get a convey it back that was previously returned. Then made a Telus customer service decision to go on and alter three of my options on their own.  1st agent I spoke to was good and tried using difficult to correct The difficulty.  He even contacted loyalty that can help.  They never identified as.  I tried to phone myself and was keep forever so I hung up.  Tried using An additional agent he said he would transfer me to loyalty than proceeded to get upset because I would not enable him to finish the call when he stated he could not transfer me.

In the approaching months and months, we'll be Functioning to expand the products and services supported, so keep examining back again for updates.

The TELUS workforce acknowledges that our perform spans quite a few Territories and Treaty areas and we have been grateful for the traditional Information Keepers and Elders who are with us right now, individuals who have long gone before us plus the youth that inspire us.

I've designed various cell phone calls, I've clicked on "Alternatively, you can Make contact with our TELUS Management Crew here".  finished the form, with no response, and concluded An additional form on MyTelus in addition to go no reaction.

The TELUS group acknowledges that our get the job done spans quite a few Territories and Treaty parts and we've been grateful for the standard Information Keepers and Elders who are with us these days, those who have gone ahead of us as well as the youth that inspire us.

I'll cancel the many services property and cell with Telus and explain to my family and friends to take action, which was the worst working experience I bought with Telus